Delete Your Account

Email support@workwithlede.com for help with Lede. Lede is a business app, so members of an organisation can also ask their organisation's admins. We reply within 1 business day.

How To Delete Your Account

• Members Of A Workplace: open Profile → Request Account Deletion in the app. Your workplace's admins decide whether your account is deleted, so speak to them first. We let them know you have asked. If you are an admin and another admin can act, they decide too.
• Owners And Only Admins: hand over first. If you own the workplace, or you are its only admin, make someone else an admin (and the owner, if you own it); once they have, they decide. To delete the whole organisation instead, go to Organisation → Delete Organisation.
• People Removed From A Workplace: sign in, then use Request Account Deletion on the sign-in screen. The admins of the workplace that removed you decide.
• People With No Workplace At All: if you have never joined a workplace, email privacy@workwithlede.com from your account email.

We reply to deletion requests within 30 calendar days.

What Happens To Your Data

When your account is deleted, your name, email address, profile photo and sign-in are erased. The work you contributed, such as shift notes, handovers and Forum messages, stays with your workplace as part of its operational history, with your name removed. It is then deleted on your workplace's normal retention schedule, set out in our Privacy Policy. If your workplace cancels its subscription, everything in its account is permanently deleted once 90 days have passed.