Change Your Email Address

Your email address is what you sign in with. Whether you can change it yourself is up to your organisation.

Can You Change It Yourself?

Open Profile. If you see an Email row under Settings, your organisation lets members change their own email. If you do not, the setting is off, which is the default. Ask an admin to turn on Self-Serve Email Change on the Organisation page, or contact Lede support. Admins can find the setting in Set Up Your Organisation.

Change It

Choose Change on the Email row. A panel opens with three steps.

1. Confirm It's You. To keep your account safe, Lede first checks it is you. Choose Email Me a Code, then enter the 6-digit code we send to your current address. If you use an authenticator app, enter its 6-digit code instead, or one of your recovery codes. The emailed code is valid for 10 minutes. Choose Continue. After this step you have 10 minutes to finish step 2.
2. New Address. Enter the address you want to sign in with and choose Send Confirmation Link.
3. Check Inbox. We email a confirmation link to the new address. Open it to finish the change.

What To Expect

• Nothing changes until you open the link. Until then you keep signing in with your current address.
• The link works once and expires after 30 minutes. If it has expired, start again.
• We also tell your current address about the change, with a link to cancel it if it was not you.
• Once confirmed, Lede shows your new address. Sign in with it from now on. Your old address will no longer work.
• Typed the wrong address? Choose Use a Different Address in the last step. This takes you back to Confirm It's You, and you need a fresh code.

If you were invited but have never signed in, there is no sign-in to move yet. Resending the invitation keeps the same address, so ask an admin to revoke your invitation and invite you again with the right address.